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Unexpected downtime
EBSQ was experiencing brief outages around 7 PM and is now completely down. We’ve learned this is part of a larger issue at our data center. We hope to have this issue resolved ASAP and we’ll update...
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Addendum to yesterday’s downtime
Part of yesterday’s downtime was due to a scheduled maintenance window at our Data Center. Part of it was due to a wide-spread network outage at the same Data Center during the aforementioned scheduled...
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Sorry about the EBSQ Downtime
This has to be my least favourite type of post. Thanks to some tweets from you, I learned EBSQ was down before I even got into the office. A check of our logs shows we’d been down since 4:17am EST and...
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Evening bug report
Well, today wasn’t exactly the launch day we’ve been dreaming of for months. A lot of the things that worked in development simply aren’t working as expected when hit with a ton of traffic and real...
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Wednesday’s bug report
We’ve been working around the clock to correct the most urgent issues. Namely, IE browser compatibility issues and getting ALL of the tools current tools (uploading, sorting, COAs, & templates)...
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Experiencing downtime (updated)
A few of our servers appear to be down. We’re looking into why now with our ISP. We hope to be back up and running shortly. Thanks for your patience! Updated 1:29pm EDT: We’re dealing with 2 drive...
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Some updates for the week
We’re nearing the end of the data recovery process and hope to be back online within the next 48 hours. We’ll update if/when that ETA changes. In the interim, many of you have last month’s exhibits...
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Not quite there yet…
Our data center let us know that they’ve been having some issues with the data recovery process BUT things are now looking up and they hope to have some good news for us tomorrow. Fingers and toes...
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Update on EBSQ Downtime
I am pleased to announce that the data recovery effort is complete! We’re now working to put everything back together again and making sure everything more or less works, then getting our new server...
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EBSQ Data Center Outage
If you visited EBSQ this afternoon (6 March 2013) you might have noticed things were sluggish, then spotty, then completely down. We’ve discovered the problem isn’t on our end, but rather at our Data...
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